Listen in on my conversation with Sarah Toms - cofounder of
Wharton Interactive- as we discuss the most common mistakes
businesses make when they try to shift to a customer-centric
strategy and how to avoid them.
About the Podcast
The Customer Experience Podcast for Business Leaders is a weekly podcast on which Kristina Evey shares strategies, techniques, tips and mindsets necessary to implement a successful Customer Experience initiative in your company. This podcast was created for YOU- the C-Suite executives, Directors, Owners, and Leadership Teams looking to grow your loyal customer base and increase sales. If you are looking for RELEVANT and ACTIONABLE advice to unite your Leaders and Staff around driving organic growth in your organization, this is the podcast for YOU!